Ordered a wetsuit from the Wetsuit outlet Spanish website to be shipped to Canary islands. The order process was fine, and as expected, had to pay for shipping because of my location. Next day I get an email, that they have to cancel my order and refund. The reason is that the orders to Canary islands are shipped from UK, not from Spain to another Spanish region, as you would assume since ordering from the Spanish site of Wetsuit outlet. The UK website doesn't have the same stock therefore my order can't be processed. In the email I received I was advised to place my order to Canary islands through the UK website. Why would the Spanish website let me order to Canary Islands if they don't deliver there? This is somewhat mind-blowing and unprofessional in 2026. I will not waste my time again with this company. Also making sure not to recommend this company to any of my customers looking for a wetsuit to buy.
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