The site did not make it clear to me that I would be charged a return courier cost of £4.75. It's not possible to buy footwear sensibly on the site if no guidance is given on width of fit for the products: fit becomes expensive trial and error, unless you have tried the products for fit elsewhere and know the width of the footwear already.If the site is serious about selling footwear online it should provide a sizing guide page and actually open the boxes and measure the widths of the typical 'standard' shoes in each range so that folks with wider feet have some chance of getting the right fit. Cheaney dot co dot uk have excellent sizing guidance, for example.After posting this, Andy and the team got back to me and were very helpful, so I am updating the rating to 5 stars, because they are very responsive. I think the sizing guidance will improve!
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