I ordered from this company and never received my parcel. Despite contacting them they refused to take responsibility, saying their claim deadline with the courier had expired. Under EU law, the seller is responsible for delivery, so I find this approach very disappointing and unprofessional.I’m now having to escalate the matter through consumer protection channels to get my refund.Order with caution, if something goes wrong, you will not get any help from them.Update: they did get in touch after this review and are now able to resolve the problem which I really appreciate, I just wish it wouldn’t take a bad review for them to resolve issues but am glad it was handeled correctly now.
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