The platform is good in theory but customer service is not fantastic. There is no instant response and when you do fill it in they take hours to get back to you.Hours have turned into days and over a week. They are just not responding so I think I will have to find a new platform.Update: They have got worse since my review so have marked them down from 3 to 1.I have had emails asking for more information before they call me but never do.They cancelled my account when I asked them how to cancel accounts within my accout.Maybe I wasn't clear in my question but for them to cancel the account and my clients not getting calls was not good at all.They talk about having great customer service but do not walk the talk!UPDATE: 7th August 2023They have the cheek to request this review to be taken down."whatconverts.com has flagged your review because they don’t think it’s based on a genuine experience. To keep your review online, we need to ask for your help"It is an ongoing genuine awful experience and they are making it worse. I have sent emails and invoices to Trustpilot to verify I am a client and not happy at all.
Claim your business profile now and gain access to all features and respond to customer reviews.
Call Tracking Software. WhatConverts brings you a complete lead tracking & reporting solution for marketers. One place to track ALL leads.
