I was bought a leatherman years ago by my dad, which I now use everyday working in a boatyard. Recently one end of the pilars snapped off whilst fighting with a split pin. My colleague said you just send it back and they'll fix it. I was fairly dubious as I had not proof of ownership but sent it off anyway. I filled in the returns forms describing the damage adding that if they fancied sharpening the knife properly it would be greatly appreciated, I also mentioned that although the leatherman sidekick had been with me for a while that if they were unable to fix it and had to make a replacement then a leatherman wave would actually be great. Probably a bit of a longshot but thought you never know. Not even a week later, I received a parcel back from Whitby & Co with a very shiny Leatherman Wave and an advert for a knife sharpener. Amazing customer service for a great tool.
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Whitby and Co offer the latest and best outdoor accessory products, supplied by the world's finest International outdoor equipment and accessory brands. Leatherman, Klean Kanteen, Opinel, Buck Knives, and so much more!
