I have started 2 Whitepages accounts. One was a one time report/charge and another was a $19.99 monthly service. After cancelling the monthly service I noticed I was still getting Whitepages charges of $19.99 monthly. After another attempt to cancel and failure I had to cancel my debit card and reported it to my bank fraud department and they confirmed that there were many monthly charges that were erroneous made by Whitepages but the bank they would refund only two months (Credit card would be better in this instance). So I called Whitepages, who refused to refund the money, not even arguing that they were legitimate, but because my Whitepages account 'was cancelled'. When I asked what they could do, could they perhaps extend my Premium service by the number of months they charged for after I stopped the service they said No because my account was cancelled. So even though the bank investigation determined the charges were invalid Whitepages was not willing to do ANYTHING.
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