Always liked this company. Used to recommend, have had a monthly subscription for years. Had been great help with my ancestry work. Now - 20 minutes to try to get help on their site (used to be seconds and turnkey)spiffy, fancier website more linked in staff with bios, new come-ons to upgrade if you can't get service with your already existing account BUT not a single useful help number on their site - help is a referral to prepackaged, vetted articles. Get human had an email address from them - wow - too bad...
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