THESE PEOPLE ARE SCAMMERS!We booked Brightside Moving Group for a cross-state move. Their rep, Brendan Schickel, gave us a binding estimate of $2,556.32 for 900 cubic feet and we paid a $705 deposit. On moving day (Sept 26, 2025), the movers showed up late and suddenly claimed we had “way more” than quoted—even though we had fewer boxes than listed and the same exact furniture. Brightside’s dispatcher, Anthony, refused to load only the 900 cubic feet we paid for unless we gave them $3,148.96 more in cash on the spot. They said if we didn’t pay, they’d leave and we’d lose our deposit.We were forced to pay under duress. Then Brightside delayed our delivery twice (to Sept 28) and even though they promised 9–11 a.m. delivery, the truck didn’t show until 4 p.m. To top it off, the movers taped our painted bookshelves together, and the tape ripped off the paint when we unpacked.This was a complete bait-and-switch. Brightside uses fake “binding” quotes to hook customers, then doubles the price in cash once you’re trapped. Read the BBB complaints—this is not a one-time mistake. Do not trust this company with your money or your belongings.No wonder they want you to pay the movers in cash, that’s how scammers usually do it. AVOID THIS COMPANY!
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