whiteroommoving.com

2.3
2.3 Based on 137 reviews

...

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Jesse Smith
Total scam!

Total scam!! Do not use this company. Gave a quote and then the day they came to pack and load, they did a virtual tour and final walkthrough/documentation and the quote nearly tripled! We actually sold some of the items to be shipped so it should have been less. You never speak with the same person. The people they send to pack and move are contracted and not associated with their company name. These are regular people and NOT true professional movers. They damaged our floors! When I mentioned it, they simply said call the company. Took 8 hours to load three bedrooms and pre-packed boxes. When the items were delivered, we were missing items. All lamps they packaged were broke and ruined. Some of our furniture were missing bolts that may have vibrated loose in travel? The same furniture had a white waxy liquid on it and the driver rudely said “it shipped that way.” No it did not! Then wanted me to sign I received all my items knowing full well that we had 28 boxes in the garage that were not opened. When I emailed the company about the loss and damage of property..no response. This company is a hustler operation! They give you a great quote and then the day of (when you are leaving and have no other alternative) they change the quote! Movers are regular people and not professional movers. Do not use this company. You will regret it.

1
Date of experience: Jun 13, 2024

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