Would not recommend this company to anyone. Received a very reasonable quote for our cross country move. On the confirmation call we added items we'd forgotten, and the quote increased by nearly 4,000. Were told that our deposit was not refundable. We were told if we decreased/consolidated our boxes and got closer to the original inventory we would only be charged the original quote. We spent hours doing this and got rid of more things so the move would be cheaper. However when the men arrived to load they had no idea what we were talking about and we were still charged the higher quote. They also said it would take about a week, and it's been over a week with zero update from anyone. I have called, left voicemails and multiple emails. Terrible customer service and very misleading business practices. I question if any of these five-star reviews are real. Next time I'll save the money and load myself with Upak.
Claim your business profile now and gain access to all features and respond to customer reviews.
