I will continue to post everyday until Brightside Moving takes accountability and remedies my parents move.Review of Brightside Moving (Broker Scam 🚨):I am leaving this review on behalf of my parents, who unfortunately used Brightside for their move.Brightside is not a true moving company — they are a broker who outsources the job to third parties and takes no responsibility for the service provided.My parents were given a quote and signed a contract confirming their move date.Despite providing Brightside with a complete inventory list and photo proof of every item, the company doubled the invoice just one week before the move.On the confirmed move day, Brightside called to say no truck was available and postponed — even though this directly conflicted with their closing date.When the rescheduled day came, the subcontracted movers arrived hours late, brought a truck that was far too small, and couldn’t finish the move in one trip.This forced them to return the next day (the actual closing day) to finish loading, and then again later that day just for the hot tub.Brightside also refused to confirm a delivery date during the week of the move, leaving my parents without any answers.To make matters worse, they attempted to tack on an additional $5,000 in fees to cover the cost of their subcontractors.⚠️ Brightside is a scam. They bait families with a low quote, pass the move to unprofessional subcontractors, and leave customers with stress, delays, and inflated costs. My parents had a terrible experience, and I strongly warn anyone considering them to move.
Claim your business profile now and gain access to all features and respond to customer reviews.
