I cannot warn people enough about this company. Our experience was beyond stressful, unprofessional, and completely unacceptable.We were told by our rep, Anthony, that our belongings would arrive in 10 days from California to Florida. Instead, it took 19 days with no communication. For the first two weeks we heard nothing—only after WE called did we learn that the truck had “broken down.” The driver refused to give us any real details and just repeated that they were only “obligated to update us 24 hours before delivery.” When that call finally came, they pushed delivery back yet again, from the promised 3–6 pm time slot to 8 am the next day—calling us at 4:30 pm to let us know. Completely unprofessional.The most disappointing part was the endless runaround. We spent hours on the phone communicating details like the number of boxes or the condition of our items. Six movers came to pack our things, yet somehow no one could give us an accurate quote before packing. Instead, we were blindsided with an extra $1,820 charge after everything was already on the truck. This is the same scam other reviewers have described, and I now believe they deliberately underquote just to trap you.On top of that, I’m 8 months pregnant, and we paid over $8,000 for a simple 2-bedroom move. When I voiced concerns, instead of addressing them, Anthony emailed me to “please have good thoughts.” Absolutely dismissive and insulting. It’s clear they care more about collecting money and buying fake reviews than providing any real service.To add insult to injury, a $300 glass lamp table was broken in the process. Accidents happen, but given everything else, it just capped off a nightmare experience.If you value your time, money, and sanity, avoid this company at all costs. This move was the most stressful and disappointing service experience I’ve ever had.
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