DO NOT GIVE THESE PEOPLE YOUR MONEY OR TIME!This had to be the worst experience ive ever had with any company ever. We moved from Texas to Michigan last second and we tried to find a moving company that could help us. Every company i talked to gave me HUGE quotes that we just couldn't afford. We decided to just rent a uhaul truck which would cost us just under $3,000. This company called and when I old them we were just going with Uhaul they asked if i wanted to just get a quote to see if maybe they can do better. I told them it'd have to be under 3,000 and they said they could try. The man on the phone asked what we would be moving, and as im sitting on the back porch playing fetch with my dogs i just kind of named off what i could think of. A rough estimate on how many boxes we had and then big items we have. I wasn't walking around naming off things we own as i thought we would have plenty room and that I wasnt giving him a final list of everything that had to fit in the truck. The quote they gave us was $2,939, which to me was awesome! You mean we're going to pay about the same and someone will do all the heavy lifting for me?! sign me up!!! They made me pay the deposit to schedule the move which was $1324 so we paid that over the phone then they said we would HAVE to pay the rest (half when being picked up and half when our stuff gets delivered) by Money order. I had made a comment to the supervisor i was talking to that we were going to go with the 26ft truck from uHaul and he said "oh yeah we use 26ft trucks or a semi" so I thought for sure we would be good with all of our stuff. So we paid to get it scheduled and then a couple days before the move i got a call from them to confirm everything, which makes sense. The man on the phone asks me what we have and i name off what i can think of off the top of my head. The man then goes to tell me that we dont have enough room in the truck for all of our stuff...I asked how that is if we have a 26ft truck. Turns out we dont have a whole truck, we only had between 300 and 400 square foot in a truck shared with other loads. They were saying that we could pay MORE for more room in the truck and i REFUSED to give this company any more money and it was to last minute to cancel since he called only a couple days before we were set to move. So we just had to figure it out. I tried calling the supervisor (since he made sure to give me his personal number and said i could reach him at any time and he would be so willing to help with anything i needed) he didnt answer and when i texted him to call me back. He said he was on the phone with another client and he'd call me back. Spoiler alert I never heard from him again. So since I wasn't about to give these scammers any more money we had to end up renting a uhaul anyways and carry whatever they wouldn't take. So the day before we move comes and i get a call from a company called Perfectly Fast Moving. I was VERY confused because they said they would be at our house the next day to pick up our stuff. Turns out that Brightside is a company that contracts out other people to move you. The next day when they showed up and i showed them the things we had for them to move they said that the dressers we had werent the size that Brightside put on the list of items, and that the boxes were to big as well. So they said that it would cost extra because we would be taking up extra space in the truck, again im not spending any more money on this that i was quoted. We had also already gotten the 2 money orders for the pickup and drop off so we didnt have any way to add money to them. We had to end up just putting everything they could fit in the small space they had allotted for the quote we had gotten. Whatever was left we had to try to squish into our uhaul we rented. We ended up having to leave ALOT of stuff behind because we had no way of fitting it anywhere. When they asked us for payment and we told them we had the money orders they said they do not accept money orders...luckily for us they called their boss and explained the situation and they were able to take it. After everything was packed up and they were ready to leave i asked how long it should take to get our stuff in michigan and the man said no longer than 14 days. Here we are 3 weeks later and we JUST got our stuff. Thank god we are staying with family for a little while and didnt need it right away. When i got the call this morning it was yet again another group of people from a different company delivering. They told me they DO NOT accept anything except Zelle or Cash. I told him i dont have either of those and only have the money order. This man was not going to give us our stuff unless we had cash or Zelle even though the main company said we HAD to have money orders. Luckily we were able to borrow the cash from my in laws and just give them the money order. Overall this was one of the most stressful experiences i've ever had!
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