This company provided us with a horrible customer service experience after we paid over $16,000 which we were only expected to pay $8000 and BRIGHTSDIE PERFORMED a bait and switched on us less than 12 hours before they were supposed to come and pick up our stuff. They tell you they're gonna call you 3 to 5 days as a compliance call and they never called they then say that they're going to call you 24 hours before drop off they gave us a 2 hour window on a Saturday morning before they dropped off our items. After further investigation we're missing multiple items from our move the follow up call about our situation they tried to offer us $650 and then Maya tried to turn around and offer me $750 because she provided horrible customer service and now they won't even respond back to us and we have items missing my 5 year old son is missing toys and we are missing personal items and this company will not respond!!!! ******DO NOT USE THEM*****
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