The experience started off great. Once the movers got to my home that’s when all the small details they did not go over start coming to light. Not only did my quote more than double they told me that I’d have my furniture within one to two days of my first delivery date. Well that got miscommunicated to their movers and now I get the run around when I call Brightside and no one from Express will return my calls. So now they took my money and my furniture and will not provide decent communication. I’m so frustrated and now they are telling me it could take a month to get my furniture. If you can do a move using a U-Haul then do it. I do not recommend this company.
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