Really aggressive salespeople and shady fee structure. I asked for a refund and cancellation and they all turned into 12-year-olds. They left me on hold, made multiple, unnecessary transfers I did not ask for, and literally texted me mocking my name after I was consistent about canceling. Bizarre behavior but I guess that’s normal. I worked with Nick Toto on the sale; he was aggressive and slightly weird. But the true toddler was Carl Charles, who thinks it’s funny to mock people just because they cancel the service. Edit: Rather than grow up, they flagged this as defamatory, so I submitted the picture of them mocking my name to Trust Pilot. If this gets taken down, I’ll submit it elsewhere. Glad to know the whole company is full of infants. Makes a lot of sense.
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