I should’ve known better by reading the reviews. They were SO NICE when hiring them, they were nice when they asked for money but they don’t care about you or your belongings. They took my money & now they don’t care that I still don’t have my belongings. I was lied to by James from quality assurance, who told me I would have my things no later than 5 days after my first available date. They will argue that was an estimate but it’s not. An estimate is “it could be 5 days”. I was told I would have my things no more than 5 days. My stuff got picked up on 6/19, I wanted my things on 6/21. I’ve called & customer service is SO RUDE. They don’t care at all. I was told they would call the moving company they subcontracted & call me back but I never got a call back. It will be one week tomorrow that my stuff was picked up. Communication is poor and they lie. I would be a little happier if I could have a timeline of when my things would get here but no one will tell me.
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