Having read numerous reviews about this airline, I was hesitant to book a trip, but limited options led me to try it. We flew from one location to another and faced few issues. The main drawback was navigating the website, which could be more user-friendly. I understand why some people get frustrated, which likely affects the atmosphere at the airport. We checked in luggage without much hassle, and the staff at the check-in were well-trained and courteous. Both flights were on time, and the cabins were clean with attentive crew, even on full flights. The flight to the destination arrived ahead of schedule. Well done!
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