We recently encountered a challenging issue with the EPP module for certain domains. The registry contact handles were not being replaced correctly after a domain transfer – a rare and tricky scenario that led to multiple errors on the registry's end. The support team at the service provider addressed the situation swiftly and professionally. They took the time to debug our installation, analyze logs, and even tailored the module specifically for our needs. Ultimately, they fully resolved the issue and implemented a custom “CreateOrUpdateContact” feature to ensure smooth operations moving forward. I truly appreciate their patience, technical knowledge, and prompt communication. Even in difficult EPP situations, the team ensured we were thoroughly supported. Thank you to everyone involved! Best wishes from Switzerland.
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