I’m three days into my trip, and the service has still not located my delayed baggage. It includes essential items for my baby, such as a car seat, stroller, and hiking carrier. These are not optional; they're necessities for his care. Despite numerous calls and assurances, there has been no progress or accountability. I had to find temporary baby gear, which is incredibly stressful while traveling in rural areas. It's outrageous that an airline can lose such critical items and provide no meaningful support. The customer service has been slow and unhelpful. I chose this service for its local reputation, but I regret it deeply. If traveling with a family, especially with infants, avoid this airline unless you are ready for a logistical nightmare.
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Flybilletter, hotell og leiebil i Norge og ut i verden. Bestill hele reisen hos oss.
