This is the most confusing public transport system I have come across in a European city. No maps anywhere. No information on where to buy tickets. It's hard to buy tickets. Lucky if you find a ticket machine. Otherwise you need coins to pay on the vehicles. Staff are rude and unhelpful. Most cities I have visited have a simple tap card upon entry. Vienna should be ashamed of its antiquated, confusing system that makes it imo the worst public transport in Europe. Got off and walked in the end. Honestly, Vienna isn't that great a city. My recommendation is to visit somewhere else that makes it easier for tourists to find their way around.
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Wiener Linien is the company running most of the public transit network in the city of Vienna, Austria.