wilbrahamwooddesign.com

2.9
2.9 Based on 21 reviews

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Vicky  Young
Avoid this business at all costs

Avoid this man at all costsPathological liarThis guy who comes across as really pleasant and very amiable , is a total scam artist.I paid in full for my coffee table and dining table at the beginning of July 2025. I paid on AMEX (thank goodness)George was very pleasant in the initial planning and consultation and appeared to know his stuff. The pictures he has on his website of his work are beautiful and I wanted a bit of that in my dining area. However, once he had my money , communication reduced to a trickle and was always initiated by me.Resin samples were supposed to have been posted by mid July , in September. I eventually got them.Still hopeful that I would receive these tables I continued to try and make this arrangement work, contacting George frequently. He often didn’t even acknowledge phone calls or messages and left me to chase these up several times.I asked him a number of times if he needed to back out because he had taken on too much work, if so, he could just send me a refund and I would find another table supplier.He kept insisting that the tables would be ready in a couple of weeks. It is now the end of November and I still don’t have any tables. AMEX has a 120 day policy where you can raise a complaint. I did this with four days spare. I provided evidence to AMEX of text messages where George cited excuse after excuse for failing to deliver on his promise.AMEX refunded me the full amount onto my card without question within two weeks. I suspect this is not the first time this has happened with George.When we first were in consultation with George the reviews on trust pilot were excellent, it was only a couple of months later when I started to see these poor reviews starting to come through, and boy are they still coming through!Save yourself a lot of heartache , a lot of anxiety and a lot of unnecessary pressure and avoid this clearly talented carpenter who has very poor communication skills and needs to his administration game.Do not pay him all of your money upfront if you still decide to go with George and make sure you pay something on a credit card so you are protected , should your order not be delivered.

1
Date of experience: Nov 24, 2025

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