wilbrahamwooddesign.com

2.9
2.9 Based on 21 reviews

...

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Jan Cooper
Disappointing experience with this seller.

Our experience with this seller has been nothing short of frustrating. After ordering the table and paying for it four months before the expected delivery date, we waited an additional six months for it to arrive. When it finally did, it was unfinished, and despite promises of varnish to complete it, we have yet to receive it. It has been a year since our payment, and we still cannot use the table. While the table itself is beautiful and could have been a great choice had it arrived on time, the treatment we received has led us to strongly advise against engaging with this seller. The owner is untrustworthy and consistently lets customers down. We even attempted to help him improve his business organization, but our efforts were ignored despite our visit to his location. Now, we are left to varnish the table ourselves. The customer service has been incredibly poor; all we can say is to steer clear!

1
Date of experience: Dec 29, 2025

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