It is a great company and the shoes are great, unfortunately it is lacking a clear transparency of all costs that may be incurred. I ordered from the UK trusting that the shipping cost of £14 would indicate the final amount, however, I received an email from DHL with a request of £100 to allow the import. I understand that Wilding has no control over import charges, however, for a great customer service, clarity of expected amounts so it is possible to make an informed decision would help for the service. I received half of the import charges reimbursed as a sign of goodwill however, as one shoes where to big I had no chance of exchange without incurring further costs and lost £64 in the whole process. (Import plus shipping cost).
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