I encountered issues getting the games to load, receiving an error message about converting to USD and being directed to contact support. My initial inquiry received a response asking for a rating, but no help was provided. After following up and explaining my situation, I stated I would rate their service accordingly, giving them 0 stars until the issue was resolved. A week passed with no progress, and I reached out again, only to be asked for a screenshot, despite having sent one previously. I communicated that I no longer had Facebook and received 17 identical emails requesting a rating. The game loading issue continued, and I stopped receiving my daily login bonus. After two weeks of no resolution, I feel compelled to rate their service poorly. It's disappointing that they prioritize ratings over fixing issues.
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