If there were a possibility to score zero, I would have. I purchased a Christmas tree for over £60 but lost the delivery confirmation due to a phone issue. After several emails, I requested two pickup dates, which they confirmed for an earlier date. However, they only informed me the day after and blamed me for missing the pickup, refusing to reschedule. I will never order from this company again; every inquiry takes 48 hours for a response. I also asked for the supplier's name and the company's head office address, but they refused to provide that information.
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