willful.co

4.3
4.3 Based on 201 reviews

Willful is an online tool that helps Canadians create legal estate planning documents such as their Last Will and Testament, Living Wills and Power of Attorney Documents or Personal Directives. Designed with the user experience in mind, Willful offers st...

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Average Rating

4.3

/
5

201 Reviews

5 Star
67%
4 Star
16%
3 Star
7%
2 Star
3%
1 Star
7%

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Review Time

Andrew House
It is not a matter of what went wrong, it is a matter of marketing overkill. I am working through c

It is not a matter of what went wrong, it is a matter of marketing overkill. I am working through creating a will on my own timeline and I find the constant presence of irrelevant Willful prompts in my Inbox both distracting and pointless. I know where you are, I know how to reach you, hopefully I will know when I actually have to reach you. So, please, dramatically reduce the frequency of emails to me. No other service organization reaches your frequency level.

2
Date of experience: Apr 13, 2026
Donna Jean Walker
Everything was very clear and concise

Everything was very clear and concise. The plan is affordable and appears to have great follow through. I find I am enjoying living instead of worrying about dying. Thank you!Donna Jean Walker

5
Date of experience: Apr 04, 2026
Andrew House
Not a matter of what went wrong

It is not a matter of what went wrong, it is a matter of marketing overkill. I am working through creating a will on my own timeline and I find the constant presence of irrelevant Willful prompts in my Inbox both distracting and pointless. I know where you are, I know how to reach you, hopefully I will know when I actually have to reach you. So, please, dramatically reduce the frequency of emails to me. No other service organization reaches your frequency level.

2
Date of experience: Apr 04, 2026
Catherine Gail Jones
I paid to have my will sent to me

I paid to have my will sent to me, it’s been over a week and have not received it.

2
Date of experience: Apr 03, 2026
Carol Ritsco
Take your time it doesn't have to be done overnight but you will feel better when it's finished

I am an older person and I hate that AI is used in everything but I have to admit I used it on your site and I got answers that were very helpful and if I couldn't figure it out they kept trying so that kind of impressed me I do think people need to know that they need to find out what rules apply in your province and to make sure they're looking them up it might not hurt to tell people that. other than that it was an excellent experience it was easy and a weight off my shoulders thank you Carol

5
Date of experience: Apr 03, 2026
Wayne William Marston
Why don't you stop bugging me

Why don't you stop bugging me, you are worse than turbotax. I've paid and my wife and I will complete our (OUR) wills at our leisure. It might take awhile but that's up to us, not you.

2
Date of experience: Apr 03, 2026
Bill Ayers
Thanks!

Easy to use. Inspired confidence.

5
Date of experience: Mar 30, 2026
Vincenzo jim fulco
The online step by step process was…

The online step by step process was really easy. The follow-up communication to make sure everything was 100% was thevicingvonbthe cake. Would highly recommend.

5
Date of experience: Mar 30, 2026
Barbara garland
No jargon

No jargon. Questions clearly stated Able to take my time completing form. Not rushed to sign until I am ready. Forms relating to health and property powers of attorney explicit so that chosen individuals know what is involved. Able to print off forms to allow time to reflect and clarify financial situation. Can do at home so no mobility issues

5
Date of experience: Mar 29, 2026
Daryl
Everything was very professional and with the help of my sister-in-law because she is very good at t

Everything was great and also with my sister-in-law‘s help because I am not good at too much with these kind of things so thank you very much. My sister-in-law said everything was very good and professional.

5
Date of experience: Mar 27, 2026

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Business Details

  • Willful is an online tool that helps Canadians create legal estate planning documents such as their Last Will and Testament, Living Wills and Power of Attorney Documents or Personal Directives.

    Designed with the user experience in mind, Willful offers step-by-step guidance to create fully legal documents at a fraction of the cost and time spent with a lawyer. Willful customers can come back to their dashboard to update and edit at any time.

    More than half of Canadian adults do not have a Will. Willful is on a mission to make the end-of-life planning easy and accessible to shrink this number down to zero. Because every adult needs a will.

    Address listed is our operational headquarters. Please note we are not a law firm.See more

  • email support@willful.co
  • call 18882130516
  • language https://willful.co

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