I recently applied for a position at William Hill and had a rather disappointing experience. After being contacted through Indeed, I was asked to complete an online 'game,' which I passed. I was then invited for an interview 2 weeks later, but the process left much to be desired.The manager conducting the interview appeared to be unfamiliar with both the job itself and how to conduct an effective interview. She merely recited the job description and did not provide any opportunity for me to discuss my background or skills, despite my extensive experience in customer service.During the conversation, I was unexpectedly informed that the role would require travelling to various branch stores across the city, rather than being based at a single location as advertised online. Even the manager acknowledged that this requirement was unfair. She admitted that she was unaware of how the recruitment process worked and that the final decision was up to HR, leaving many of my questions unanswered.Moreover, she mentioned that a previous candidate had returned to the store after two weeks without any follow-up from the recruitment team, which added to the overall sense of disorganisation and lack of professionalism.At the end of the interview, I felt confused and underwhelmed. It seemed as though they either already had another candidate in mind or were deterred by the fact that I did not have a driving licence, despite my willingness to use public transport.In hindsight, after reading other reviews, it appears I may have dodged a bullet. The hiring process felt unprofessional and disorganised from the start. I received no updates from the recruitment team, and the interview process seemed like a mere formality.I hope my experience serves as a warning to others considering applying here. Based on my encounter, I would advise proceeding with caution.
Claim your business profile now and gain access to all features and respond to customer reviews.
