Brittany was simply amazing when it came to Customer Service. She not only worded everything perfectly, Brittany took the time to make sure I got the complete information that I needed. I am not racial and I don’t usually the judge when it comes to different cultures. Most of your people have strong accents and are very hard to understand. I am very hard of hearing and when you confront them about talking to an American person that speaks English, they usually hang up on you. So rude. So I was really thankful that she could understand English and speak it correctly. I would recommend her on the front line of your Customer Service or whatever she is working towards. She was totally amazing.
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Willow Lake Lending puts our customers first with the best in benefits and customer service. We never charge prepayment penalty fees and in most cases, we can have your funds deposited the same day you apply. We want to help everyone that we can when an unexpected financial expense happens.
