Unbelievable! We purchased a tennis racket for a: "ROLAND GARROS TRIUMPH 2" Standard adult size tennis racket. They shipped out an "extended size tennis racket" instead. I then looked on the product listing page and they are combing 3 different product descriptions in one. I've shared screenshots of these issues and asked for them to collect the wrong item and ship a new item, but they stated this wouldn't be possible and that we should instead visit a drop off point to return it. We live 40 min away form their nearest drop off point. How insane is it that they ship out wrong items and are then unable to arrange a pickup???
Claim your business profile now and gain access to all features and respond to customer reviews.
The Wilson Sporting Goods Company is an American sports equipment manufacturer based in Chicago, Illinois.