Our car-buying journey took around three months, and it all started when we arrived at without an appointment, right at closing time, at Epsom Hyundai Wilson.Despite it being closing time, Mihai welcomed us without any rush and really took the time to listen to what we were looking for. He helped us narrow things down, explained our options clearly, and introduced us to the Hyundai Kona Electric Ultimate, which quickly felt like the right fit for us.We returned for a test drive just to be sure the Kona Ultimate was the one. Once again, Mihai took his time to give us a detailed walkthrough of the car and took us out for an unhurried, relaxed test drive, answering all our questions and making sure we were completely comfortable with our decision.Over the next few months, we searched Hyundai dealerships across the country to find the right one, the right colour, mileage, and price. Throughout that time, we were in contact with Mihai dozens of times through calls and emails, even when it was clear we might end up buying elsewhere. Despite this, his support never wavered. He was consistently patient, honest, and genuinely helpful, and his customer service really stood out.We nearly bought elsewhere, but in the end, it felt clear that buying from another dealer would have meant giving up the reassurance, comfort, and trust we’d built with Mihai at Wilsons. When the right car became available, he even agreed to a price match, which made the decision easy.We’re absolutely delighted with the car, but what really made the difference was the experience. Mihai’s honesty, patience, and consistency over those three months built a level of trust that’s rare in car sales. In the end, buying elsewhere would have meant walking away from the reassurance and confidence we had with him at Wilsons and that simply wasn’t worth it. Mihai is a genuine asset to the team, and we wouldn’t hesitate to recommend him to anyone.
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The largest family-run new & used car supermarket in Surrey with over 1000 vehicles in stock. New car dealer for: Abarth, Alfa Romeo, Fiat, Jeep, Hyundai, Nissan, Nismo, Peugeot, MG, Renault & Dacia.
