Awful service avoid at all cost! They weren't at the airport to pick us up, it took us an hour to get contact with them and had 6 young children with us, they weren't located at the airport and were in fact a 5 minute drive outside the airport. When we eventually got to the office they then charged us 90 euro for 2 cars as they said it was passed 11pm and said we should come back tomorrow if its a problem!! They then said they would need credit card in case of damages whist we hired the car (std practice) but they actually charged us £235 straight away that I'm still waiting for a refund for. When i returned the car and complained they said due to poor service from them they wouldn't charge us the toll fees as a gesture of goodwill but they lied and charged us anyway. They were part of the package we used with Jet2 and I will be complaining to Jet2 to say they are an untrustworthy company that should not be used
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