I had a very frustrating experience with WindyCar at Sabiha Gökçen Airport in July 2025.Despite having a confirmed booking through DiscoverCars, I was refused the vehicle because my payment card was a Visa Debit card. What makes this situation even more unacceptable is the fact that I had previously rented from WindyCar in Turkey in February 2024 using the exact same card, with no issues at all.There was no clear warning during the booking process that debit cards would not be accepted. Had this policy been stated explicitly, I would have made other arrangements in advance. Instead, I was left stranded at the airport and had to find an alternative on short notice, which was both stressful and expensive.I’m very disappointed by the inconsistency in WindyCar’s policies and the lack of clear communication. A company that operates internationally should ensure consistent standards and better customer service.I would not recommend this company to anyone relying on a debit card or expecting professionalism at the airport branch.
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