We purchased a vac packed fillet steak which cost £22.64 from Wing Yip in Birmingham which had a "best before" date of 16/2/24. On opening the pack today it absolutely stank! We called the store to ask for a refund and were point blank refused. The reason? They don't accept any fresh produce returns which have been out of store for more than 30 minutes!!!! What an absolute joke. We had stored the steak in an insulated bag on the way home and obviously in the fridge at home. They said "fill out a complaint form and if we get enough of them we'll consider it" Unbelievable. We will never shop with them ever again. AVOID!
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