I placed an online order, waited 12 days and still no sign of a delivery so I cancelled. I am not sure if there’s a problem with their stocks because I have relatives living near the Birmingham store who told me the store appears to be empty. I only did the online order because of the lockdown means I am not allowed to drive the distance. It’s ridiculous to expect customers to wait 14 working days for food items. The shop opens 7 days a week so why quote working days? There are always surplus staff standing by the tills, why not deploy them to packing? Even orders from China arrived within 6 days. I used a another online Chinese grocery store and got my delivery within 5 days. Wing Yip you are loosing business!
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