I took my family of 4 to Wing Yip Croydon and parked our car in disabled bay there with blue badge displayed. We bought some buns at the bakery and queued for a Dim Sum meal at the Tai Tung restaurant, which had a slow service. By the time we received the bill we had already parked over 2 hours. We then shopped at Wing Yip which took another hour. As we left the Wing Yip we bought some bubble teas at Purcha. After loading the car we left. A few days later I received a Parking Charge Notice (PCN) from UKPS demanding £100 but discounted to £60 if I pay within 14 days... WHAT?! They claimed that there were clear signs stating a maximum stay of 2 HOURS and that I had parked for 3 hours 26 minutes. To be honest, I had not noticed the signs but what if I had? We had spent £99 in the restaurant and £123 in Wing Yip. In no other shop car park have I ever been made to pay after I showed my receipts. I appealed on the UKPS website stating that I had been a genuine customer of 4 shops on site. They replied that they believed I was a genuine customer but that I still had to pay their charge. I thought about contacting Wing Yip but their own website stated that the car park is managed by an "external company" and has nothing to do with them—disgraceful shame on them! This is an outright extortion racket! BEWARE!
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