IkOver the past six months, I have contacted Winhero.com more than 200 times by email day after day after days. requesting self-exclusion due to a gambling problem.Every single request was rejected or ignored, despite clearly explaining that I was struggling with problem gambling. This is extremely concerning and irresponsible behavior for an online casino.Responsible gambling policies are not optional — they exist to protect players. By refusing my repeated self-exclusion requests, Winhero.com failed in their duty of care, with serious personal consequences for me.I strongly advise players to be cautious. A casino that does not respect self-exclusion requests cannot be considered safe or trustworthy.UPDATE:After the response here down below of Winhero Ive send them again an email for close my account permanent. After all they still dont close my account permanent! I really don't know what to do!?
Claim your business profile now and gain access to all features and respond to customer reviews.
