The service which we received from Nuno Mendez at Winsurance was exceptional. Having watched Nuno as part of the ‘Dream Team’ on the Expats Portugal website webinars we decided from the outset to contact him about our medical health insurance.We are indebted to Camila Bonfante as part of his team for her outstanding handling of the whole process to obtain our health cards from MGEN. Without her high levels of knowledge and expertise in the process this would just not have been so simple to follow. In addition, her excellent communication skills and high levels of support enabled us to have complete trust in all advice given. As this was an essential part of the SEF interview for our residency in Portugal, we attended the meeting with confidence that all steps had been followed. Thank you Camila for the vital part that you played in this process and thank you Nuno – you know that we will now come directly to you for any other insurance enquiries.
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Winsurance's core business is to be the guardians of clients' protection, by mitigating risk and losses. Personal interaction is factor of differentiation; we strongly believe that only human interaction generates trust and creates empathy among people with the same values and beliefs. Therefore, we focus on adding value across the entire client journey, from initial contact to ongoing support on claims.
Our trustable and professional team are committed to add value to each Client. We work with a wide range of reliable insurers to provide tailored insurance solutions to meet specific needs of our clients, in special to Expats communities. We work with all kinds of insurance.
To ensure ease of access and availability, we have embraced omnichannel technology that provides almost 24/7 support through social media, apps, websites, WhatsApp, mobile phones, and email. While we leverage technology to enhance our client's experience, we understand that personal interaction remains the differentiation factor in our business.
As an independent broker, we are fully licensed and regulated by the insurance market regulator (www.asf.com.pt).
To summarize, Winsurance is committed to being a trusted partner in protecting our clients' assets and helping them achieve their financial goals. We offer a human touch that sets us apart from other insurance providers and strive to provide the best possible insurance solutions and services to our clients.
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