wiredsport.com

4.4
4.4 Based on 60 reviews

Wiredsport is the industry leader in online sales of Snowboard, Wakeboard, Boots and Bindings and Packages...

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May Brown
No help from customer service

I ordered what I thought would be a complete set aboard boots and binding It arrived with no bindings. I believe the board is too narrow for my boot size It is a 153 board and my boot size is a 10 even at a pretty severe angle The boot hangs over a couple of inches. And picking my board size I used the collarbone to chin formula and use my chin which would be the highest point but now I find out according to them that size is only good to 180 lb or I weigh 195 lb I have left a message with their customer service 5 days ago and I'm yet to get a reply from them I am pretty disappointed I have a board that may be too narrow with no bindings and I don't know what to do now since I am not hearing back from them I sent them an email now and hopefully they will answer that. I understand I probably should have investigated pretty deeper into this before ordering but this is my first time ordering a board boots and binding so I think they should be set up when you're buying the board and boots if they're not compatible it should give you some sort of warning hopefully we could get this resolved before my trip next month if not I will probably have to return all this equipment and get it from somewhere else. Update, they did get back to me after they read this review. I tried to reorder everything in the appropriate size then they went and canceled my order on their own I don't know why cuz I was going to return the other stuff and just pay for my new order and get my money back hopefully on the first order. So I end up having to pay full price for bindings $120 instead of $50 which would have been in the package deal they wanted $35 to send the board back and I believe another $35 to send me a new one so that would be another $70 on which is only $180 board. I found a board somewhere else I kept the boots and bindings and gave their board to a friend's kid who had some boots and bindings to put on it now everybody's happy and I won't shop here again.

1
Date of experience: Jan 18, 2021

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Business Details

  • Wiredsport is the industry leader in online sales of Snowboard, Wakeboard, Boots and Bindings and Packages

  • language http://wiredsport.com

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