I subscribed to this app because it was clearly advertised with a “14 days money-back guarantee.”After using the app, I realized the content and functionality were not as described, so I requested a refund well within the stated period.Surprisingly, support refused the refund, claiming their internal policy does not allow it — which directly contradicts their own marketing claim.This is a clear case of misleading advertising. A refund guarantee should be honored regardless of hidden or contradictory policies.I would not recommend this app unless the company becomes transparent and respects the guarantees it uses to attract customers.
Claim your business profile now and gain access to all features and respond to customer reviews.
