Headline: PREDATORY PRACTICES: Charged $1,085 for a "Ghost" ReservationReview: DO NOT use WithJoy for hotel bookings. I was charged $1,085.00 for a room at El Cielo Resort for my son's wedding. I realized a mistake and cancelled the booking within 24 minutes.Despite the wedding being 4 months away, WithJoy is keeping 100% of my money. The most shocking part? I called the hotel directly, and they have no record of my booking. WithJoy took my money, never actually booked the room with the hotel, and is now hiding behind "non-refundable" fine print to pocket over a thousand dollars for 20 minutes of "work."Their website is designed to trap you. When you click "Modify," it forces you to "Cancel" so they can trigger the forfeiture. They even refused to reinstate my booking when I offered to keep the original dates. They are not a wedding company; they are a predatory middleman.Warning to Couples: Do not subject your guests to this. Use a reputable travel site or book directly with the hotel. WithJoy’s "Travel Support" is a brick wall designed to keep your money.
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