Avoid with joy at all costs. I used the with joy site to book a hotel room via the hotel room block my friend had listed in the with joy website. I got a confirmation and itinerary number from with joy. Weeks later when my husband and I went to check in we were told no reservation and that with joy had cancelled our reservation. I was charged by with joy immediately when I booked. I was in shock. I received a confirmation email but of course conveniently when with joy cancelled I did not receive a word from them or a refund. They are fraudulent and should be investigated. The hotel ended up having one room left and we had to pay triple the price. With joy dragged on with AI responses for a week and then I did research and saw the horrible reviews! Ended up going through my credit card company to reject the charge. Avoid with joy at all costs.
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