I strongly advise anyone think twice before using the Joy Website for your wedding, and if you do, please DO NOT use their registry. I was married in October of this year (2023) and used Joy as my wedding website. One of my guests purchased us an Instant Pot from our registry, but we never received it. I had to reach out to customer service to find out because they never informed me or my guest, and they said that the vendor was out of stock. When I asked them to reimburse my guest for the price of the Instant Pot, they refused to. It has been a nightmare to work through, and I want to make sure no other newlywed has to go through this much stress after their wedding. My guest should be entirely refunded for the undelivered goods, but they will not. Please, please, anyone think twice before using Joy and NEVER use their registry.
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