I ordered a toy for my grandson on 12/16, expecting it to arrive in a week. I received an email confirming my order was processed, but by 12/22, I hadn’t heard anything. Their response stated it was shipped on the 20th, but the delivery time was much longer than advertised. After multiple inquiries, I became suspicious of the company. I asked if the product was new or used, and they gave a vague answer. The order finally arrived on 1/5, after my grandson left, and it wasn’t in a legitimate box but in a plastic bag with questionable labeling. Don't trust their website!
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