I would give them zero stars if I could they are the Morgan & Morgan dumpster fire of garbage pickers. They increased our rates again (almost $500 a month to pick up the garbage weekly) and I found a company that was only a $192.00 for the same dumpster and pick up) so I decided to cancel. It took three times just to get to a person. I was then informed I had a auto renewing contract that was signed in 2017 from Advanced Disposal in order to cancel I would have to wait until November BUT I would have to send them a certified letter 120 to 90 days prior to this “auto renewing contract”. The only way I could get out now is if they increased the rates, I said they did; she told me this rate increase didn’t count because the landfill increased the rate not the provider. If I wanted to cancel now I would have to pay something like 3x the monthly rate + damages for the remanding contract which is about $4k. How can one small business trying to keep their customers prices down by eliminating or cutting expenses cause a multimillion dollar company damages. Honestly I would be ashamed and embarrassed with all these negative reviews to work here much less make management decisions. The lack of character is astounding l!!! If you actually intended to do something for ALL these complaints it would have been done before the consumer had to leave a review. The passive/aggressive attempt to “fix” the problem wreaks of laziness and insincerity.
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