I should have read these awful reviews before I signed up with WM. Subscribed with them on our move in week but did not get the garbage bin delivered after 2 weeks so we missed 2 collection weeks. I thought I give them a chance to recover - but I should have not. They will not even pick up the top piece of our ikea desk that we cannot fit in their bin, they left it in the middle road the sitting there the whole day. The laziest crew you can find from a garbage business.My advice: Don't even sign up with WM.com, if you don't want to deal with their awful and unreliable service. I just cancelled our service today after being with them for less than 3 months. They charged us $75 just to retrieve their garbage bin from us. You can use that $$ to buy your own bin, another way for them to keep you stuck with them. What an awful way to welcome a new WI resident.Talk to a good neighbor first before you sign up with a garbage collection company, but don't even consider WM.com (Waste Management) on your list.
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Waste Management is North America's leading provider of integrated environmental solutions. Have a question or concern? Email wmcares@wm.com.