wm.com

1
1 Based on 61 reviews

Waste Management is North America's leading provider of integrated environmental solutions. Have a question or concern? Email wmcares@wm.com....

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Lie, Cheat, and Steal Part 3, or the Cancer that is Waste Management

I used the company's online site to book a roll off dumpster. In this drastically shortened summary of the story, WM refused to pick up the dumpster. Excuse after excuse. My coworker said, "they are leaving it at your house to drive up the bill and make you pay."And that is exactly what WM has been trying to do. I pre-paid but they keep trying to steal money from my PayPal account for as much as $1300. More than 3x the rate of any local service. Thankfully PayPal can't be pushed around by this unethical company. Do I see a collections referral in the future? Sure! Socialists must be paid for work they didn't do!WM must be trying to get the CEO up to the $20M level for his annual pay. Embarrassing!WM continues to bill me for a service that was never provided. WM continues to try to steal money from my PayPal account, like today AGAIN! The most recent development is that greedy WM has now added a service charge.WM employees have no desire to fix the problem they created. I guess they are comfortable with the "shake down" method. Paychecks have to come from somewhere, too bad honest hardworking people have to suffer.Waste Management is an unethical company.In my last direct interaction with someone who said she was from "corporate," she said she would record my comments in the notes. Not as a means of rectifying the error. No interest there. Any normal person would be ashamed to work for Waste Management!Today I was struck by the persistent "I don't care" attitude from WM and the constant attacks. The evil in their plan is to wear you out. Just keep attacking. Do not address the problem. Just take. The cancer that killed both of my parents did the same thing. Waste Management is just like cancer. It sucked every ounce of life from parents and WM employees are willing to TRY to do the same to me.I suggest that everyone attend a meeting of your local municipality and vote for re-evaluate your sanitation contract, if it is serviced by WM.

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Date of experience: Oct 06, 2025

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  • Waste Management is North America's leading provider of integrated environmental solutions. Have a question or concern? Email wmcares@wm.com.

  • language https://wm.com

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