We have been wanting to leave this company for 10 months. We were not aware its a rolling contract and if you don’t send written notice 30days before end of contract you are tied in for 12monthsWe wanted to leave because of continued missed pickups. Last month was the last straw so I cancelled my DD. To be clear if there is a missed pick up you dont get credited. Despite notice given, being up to date with payments we have a £40 charge on the account because I cancelled the DD. Do now 2 weeks have passed, no collections and overflowing waste outside the buns and in our property. Waste managed refuse to drop the £40 charge or collect the overflowing waste. Dont sign anything with this company
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Waste Management is North America's leading provider of integrated environmental solutions. Have a question or concern? Email wmcares@wm.com.