Possibly the worst company I have ever dealt withWM raises the fees every quarter, and not by a little. Average increase was 15-20%, per quarter. After finally cancelling my service, they said they would charge me $100 to pick up 2 bins that we'd had for over 12 years, and that were supplied by a different service provider.They sent one email about 2 moths later with an invoice attached, and it already included a 13% late fee.WM not only provide lousy waste service (missed pickups, high prices, limited recycling), but their accounting and billing practices are borderline predatory.My advice to you - stay far, far away from this miserable company.
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Waste Management is North America's leading provider of integrated environmental solutions. Have a question or concern? Email wmcares@wm.com.