This company is a joke. Despite being a long-time customer, we cannot get them even to tell the truth. They rescheduled our trash pick up without prior notification, a situation made worse by a holiday weekend the following week. After multiple phone calls and three separate assurances that a ticket had been created and the trash would be picked up by the end of the day, WM was a no-show every. single. time. It has been OVER TWO WEEKS since our last pick up. We will be finding a new company to work with and we will not miss their reckless driving. Good riddance.
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Waste Management is North America's leading provider of integrated environmental solutions. Have a question or concern? Email wmcares@wm.com.